CANCELLATIONS & AMENDMENTS POLICY

In order to provide the highest level of service with top guides and guaranteed tour departures, our cancellations and amendments are subject to fees. This policy applies to all group and private tours listed and booked through intetour.com on-line or by any other means.

CANCELLATIONS:

Packaged tours and hotel rooms

  • For cancellations for packaged tours and/or hotel rooms made more than 7 days prior to tour commencement: Full refund.
  • For cancellations for packaged tours and/or hotel rooms made between 4 and 7 days prior to tour commencement: Cancellations subject to a cancellation fee of 50% of booking price.
  • For cancellations for packaged tours and/or hotel rooms made within 4 days prior to tour commencement: No refund can be provided.

Individual services (including but not limited to: individual or group excursions, transfers)

  • For cancellations for individual services (including but not limited to: individual or group excursions, transfers) made more than 3 days prior to tour commencement: Full refund.
  • For cancellations for individual services (including but not limited to: individual or group excursions, transfers) made 2 or 3 days prior to tour commencement: Cancellations subject to a cancellation fee of 50% of booking price.
  • For cancellations for individual services (including but not limited to: individual or group excursions, transfers) made 1 day prior or on the day of tour commencement: No refund can be provided.

AMENDMENTS:

Amendements including changing hotel or hotel room and/or changing/replacing a packaged tour

  • No amendments possible. Such tours should be cancelled first, subject to Cancellation policy, and then re-booked, subject to availability.

Individual services (including but not limited to: individual or group excursions, transfers)

  • For amendments for individual services (including but not limited to: individual or group excursions, transfers) made more than 3 days prior to tour commencement: No amendment fee, pending availability.
  • For amendments for individual services (including but not limited to: individual or group excursions, transfers)  made between 2 or 3 days prior to tour commencement: Amendments subject to a $5.00 USD per person, per tour, amendment fee, pending availability.
  • For amendments for individual services (including but not limited to: individual or group excursions, transfers) made 1 day prior or on the day of tour commencement: Amendments subject to a $10.00 USD per person, per tour, amendment fee, pending availability.

LATE ARRIVALS & NO SHOWS:

No refunds or re-bookings can be provided for late arrivals or no shows after tour/excursion/transfer commencement or departure.

CHANGES TO THIS POLICY:

From time to time, the terms of this policy may change at the Inte Tour Co.,Ltd. discretion. In the event of such changes, the new policy will apply for all tours booked after the date and time of the policy change.

For any further questions about our cancellation policy, please feel free to e-mail us at info@intetour.com.

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